Group bookings
For requests of more than 10 rooms, a group contract will be established. Please note different conditions than outlined below will apply.

Rooms are being offered to various companies simultaneously and are sold on a first-come, firstserved basis. Early reservations are highly recommended to ensure your booking request can be met. Having received your written confirmation with your full postal address, we will establish a room allocation contract together with an invoice for the first deposit. For group bookings please contact A111 Power of Conference Service Ltd. at pancreascancer2020@a111.com.

Individual room reservations
All reservations must be made online via the accommodation booking link. After your reservation is completed, you will receive a reservation acknowledgement email. Once the required deposit payment is received an invoice/confirmation is sent. All changes can be made online by the guest or in writing to A111. It is not possible to make changes on the phone or directly with the hotel. Please do not send any payments to the hotel directly. Full payment must be received by Wednesday 1 April 2020. If the balance is not received the reservation is cancelled and the deposit is forfeited. We will send reminder emails leading up to payment deadlines. Please add pancreascancer2020@a111.com to your contact list to ensure your receive them.For reservations as of 2 April 2020 a late booking fee of 60 EUR applies.

Deposit payments
To guarantee your reservation a deposit payment is required upon booking. Reservations without the applicable deposit payment will be cancelled within 7 working days. Upon booking an inital deposit of 80 EUR per room is required. By 4 February 2020 a second deposit of 150 EUR is due. As of 5 February 2020 new bookings pay a total of 230 EUR deposit. Full payment is due by 1 April 2020.

Payment options
Payment can be made by Credit Card (Visa and MasterCard) or Bank Transfer.
After 2 April 2020 payment can only be made by credit card upon booking and full payment is required.

Bank Details:
Deposit by Bank Transfer must be received within 10 days after reservation is submitted. For bank transfers, all bank fees and money transfer costs must be prepaid by the transmitter. Please include the booking number, PancreasCancer 2020, and the guest name as a reference on all bank transfers.

Please transfer the amount due to the following account:
Account holder: A111 Power of Conference Service Ltd.
Address: 300 – 422 Richards Street, Vancouver, BC Canada
Bank account nr: 8713504
Branch No: 003
Transit No: 07940
Bank: RBC Royal Bank of Canada
BIC/ SWIFT: ROYCCAT2
Payment Center: Toronto
An invoice is available upon request, should you need one please email A111 Power of Conference Service Ltd at pancreascancer2020@a111.com.

Changes and cancellations
Changes to an existing reservation can be made online for free until 1 April 2020. Please use the link provided in the acknowledgement email received upon booking. As of 2 April 2020 online changes are no longer possible and must be made in writing to A111 Power of Conference Service.
Please note changes done through the Housing Agency are subject to a handling fee of 15 EUR.
Cancellations must be made in writing to A111 Power of Conference Service. Cancellations before 3 February 2020 are subject to a handling fee of 80 EUR.
From 4 February – 31 March 2020, a fee of 230 EUR will be charged for all cancellations. As of 1 April 2020 full payment will be charged for cancellation or decreasing number of nights.

Insurance/Visas/Liability/Force Majeure
Travel Cancellation Insurance: If an illness, injury or another unexpected event forces you to cancel your plans before you leave, cut your trip short or delay your return home, you could lose your full prepayment for accommodation. We therefore highly recommend having “travel cancellation and interruption coverage insurance” in case of emergency as a financial protection.

Visa Requests: It is the delegate’s responsibility to request an entry visa and all accompanying documents to enter the country in a timely manner. No refunds will be made if the reservation has to be cancelled due to a denied visa request after the cancellation deadline.

Liability: A111 Power of Conference Service Ltd shall be held liable in the framework of a duty of care as a respectable businessman according to statutory provisions. The liability of A111 Power of Conference Service Ltd – for whatever legal reason – shall be limited to intent and gross negligence. The liability of commissioned service providers shall remain unaffected by this. The delegate shall take part in the conference at his/her own risk. Oral agreements shall not be binding if these have not been confirmed in writing by A111 Power of Conference Service Ltd. Force Majeure: In the event that the conference cannot be held or is postponed due to events beyond the control of the conference organizers (force majeure) or due to events which are not attributable to wrongful intent or gross negligence of the conference organizers, A111 and the conference organizers cannot be held liable for any damages, costs, or losses incurred, such as transportation costs, accommodation costs, financial losses, etc.

The participant acknowledges that he/she has no right to lodge damage claims against A111 and/or the conference organizers should he/she not be able to attend the meeting due to cancelled or delayed travel means caused by Force Majeure. With his/her reservation, the participant accepts this provision.

Under these circumstances, the conference organizers reserve the right to either retain the entire payment for accommodation booking, or to reimburse the delegate after deducting costs already incurred and which could not be recovered from third parties. It is therefore recommended that you take out personal insurance.

Housing enquiries
PancreasCancer 2020 Accommodation Department
c/o A111 Power of Conference Service Ltd.
Telephone: +1 250 644 2373
Email: pancreascancer2020@a111.com.